Privacy policy

Last updated: 11 October 2026

LithiumPro operates this webshop and website, including all related information, content, features, tools, products and services (the "Services"). LithiumPro uses Shopify as its e-commerce platform to provide the Services.

This privacy policy describes how we collect, use and protect your personal data when you visit our website, make a purchase from us or otherwise communicate with us.

1. Data controller

The data controller responsible for the processing of your personal data is:

LithiumPro ApS
Bringstrupvej 71, 4100 Ringsted, Denmark
CVR: 45088332
Telephone: +45 60 46 84 10
Email: info@lithiumpro.dk

2. What information do we collect?

Information you provide to us

Name
Address (billing and delivery)
Telephone number and email address
Order details and purchase history
Communication with customer service (e.g. by email)

Information we collect automatically

IP address
Device type, browser and operating system
How you use the site (e.g. which pages you visit)
Cookies and similar technologies (see the section on cookies)

3. What do we use the information for – and what entitles us to do so?

To process and deliver your order, and to send order confirmations, invoices and delivery information – because this is necessary to perform the purchase agreement (databeskyttelsesforordningen (GDPR), Article 6(1)(b)).
Customer service, claims and warranty – because this is necessary to perform the agreement (Article 6(1)(b)).
Bookkeeping – because we are required to do so under bogføringsloven (the Danish Bookkeeping Act) (Article 6(1)(c)).
Security and prevention of fraud and misuse – based on our legitimate interest in protecting the webshop and our customers (Article 6(1)(f)).
Improving the webshop through statistics – only if you have consented to statistics cookies (Article 6(1)(a)).
Marketing and newsletter – only if you have given your consent (Article 6(1)(a)). You can withdraw your consent at any time.

4. How long do we keep the information?

We keep information about your purchases for 5 years from the end of the financial year to which it relates, as required by the Danish Bookkeeping Act. We keep other information only for as long as is necessary for the purpose for which it was collected. We keep your newsletter subscription until you unsubscribe.

We also record your IP address in connection with orders as a security measure against misuse. Fraudulent orders will be reported to the police.

5. Payment and data security

For electronic payments, we use encrypted and secure payment solutions from approved providers. We do not store your full card details – they are processed by our payment providers.

6. Who do we share the information with?

We only share your information when it is necessary to deliver your order and run the webshop, e.g. with:

Shopify (hosting and operation of the webshop)
Payment providers (payment)
Shipping companies (delivery)
IT and support providers (operation and security)

Some of our suppliers, e.g. Shopify, may process information outside the EU/EEA. This only takes place on a valid legal basis for transfer, e.g. the European Commission's standard contractual clauses. We never sell your personal data.

7. Email and newsletter

You can choose to sign up for our newsletter to receive offers, news and inspiration. You can always unsubscribe with one click at the bottom of every email.

8. Your rights

Under data protection law, you have the right:

to access the information we hold about you
to have incorrect information rectified
to have your information erased (subject to legal requirements, e.g. bookkeeping)
to have the processing restricted
to object to the processing
to receive your information in a commonly used format (data portability)
to withdraw your consent (e.g. to the newsletter or cookies)

9. Complaints to Datatilsynet

If you are dissatisfied with how we process your personal data, you can lodge a complaint with Datatilsynet (the Danish Data Protection Agency), Carl Jacobsens Vej 35, 2500 Valby, dt@datatilsynet.dk, datatilsynet.dk.

10. Cookies

Our website uses cookies so that the site works optimally – e.g. to remember your shopping basket, improve the user experience and show relevant marketing. A cookie is a small text file that is stored on your device and helps to recognise you the next time you visit the site. You can always delete cookies in your browser.

We use these types of cookies

Necessary cookies – make the site work, e.g. so that you can add items to your basket.
Functional cookies – remember your choices, e.g. language.
Statistics cookies – show us how the site is used so that we can improve it. Only with your consent.
Marketing cookies – used to show you relevant content and advertisements. Only with your consent.

You can withdraw your consent, block cookies in your browser or delete stored cookies at any time. If you use more than one browser, remember to change the settings in all of them.

11. Changes to this policy

We may update this policy when our practices or the law change. The latest version is always available here on this page.